Code of Ethics
Foundation of truth and integrity
CycleHouse International is guided by what is right because we believe that a company’s integrity is essential in maintaining its credibility.
We are committed in conducting our activities with integrity. We are honest in our professional and business dealings. We are truthful about the company, its products and services.
Compliance and adherence to law and obligations
CycleHouse International complies with all applicable laws, rules and regulations, both in letter and in spirit.
We are committed in fulfilling our obligations and agreements. We encourage lawful and ethical behaviour within our organization and to the people we deal with.
Fairness and respect
CycleHouse International is committed in providing a work and business environment that treats everyone with equality and respect.
We exercise good faith and fairness in all our dealings. We respect diversity and we practice inclusivity. We show fairness to everyone, at all times, regardless of gender, race, age, political belief, religion, economic class, and mental or physical disability, among others.
Collaboration and teamwork
CycleHouse International believes that through cooperation, we can win together as a team.
The success of our organization depends largely on our employees, suppliers, franchisees, investors, and customers. We believe that by helping each other, we learn from each other, and we become better.
Cyclehouse International believes that communication is a key foundation in developing trust, excellence in execution, and maximum results for the business. Pleasant or unpleasant it maybe to the other party, we communicate in the most caring way possible, without compromising what needs to be communicated. This is done in a timely manner to benefit or mitigate risk to the other person or the brand.
Working hard is an honorable and worthy thing to do on a day-to-day basis because we are working for something bigger than ourselves. But, we at Cyclehouse, also know that working smart is of utmost importance to get more things done in a sustainable manner.
We understand that good or bad results are part of the journey in bringing the brand to the next level. What is of prime importance is our ability to own up to the results—good or bad—and the action we take. We learn from it, we try again, and we move forward.
Cyclehouse believes that action speaks louder than words. While we might fall short at some point in time, we will strive to be better. This will be reflected in our everyday actions--as a commitment to ourselves, our brands, our partners, our customers, and the community.
We recognize that real teamwork is manifested by seeking each other’s inputs, building up each other’s ideas, and helping one another in finding the best solution. We resist the urge of just trying to prove ourselves right when engaging with others. We genuinely seek with the team to come up with the best possible solutions that will benefit the brand and everyone.
We realize that the best way to engage each team member is by challenging them to overcome their limiting beliefs about themselves. Cyclehouse supports them in conquering the insurmountable challenges in delivering results for the brand. We encourage them to try new approaches and improve themselves relentlessly.
Cycehouse believes that everything starts with the love for the brand. We know that there would be no significant and lasting progress for both the team members and the brand without loving the brand wholeheartedly. We ask these questions everyday: Did we love enough? Did we love our customers by honoring our promises to them? Did we love our partners by delivering on our commitments? Did we love ourselves enough by being true to ourselves and by being the best that we can be?
Cyclehouse believes in empowering each team member regardless of their position or status in the company. We devote time and effort in strengthening the capabilities of each partner employee at every level, so that they’ll be able to lead and take responsibility for the success of the brand.
We are aware that self-gratification and fulfillment in life is dependent on becoming the best version of one’s true self, and a fidelity to a worthy purpose--which is to serve others.
We, at Cyclehouse, acknowledge a higher power that ultimately determines every endeavor that we undertake. We believe in God who made all things possible. We rely on God’s promises for the brand and for each employee, partner, and the community. Most of all, we believe in His sovereignty.
Our Mission & Vision
Our mission and vision are the foundations of how we operate. These statements are the roadmap that guide and inspire us in building prosperity for all.
Our Mission is to create partnership programs and technology platforms that will help solve people’s everyday problems.
Our Vision is to build prosperity and generate livelihood opportunities by serving the communities in Southeast Asia through faith in action.
Corporate Social Responsibility
At CycleHouse International, we believe that corporate social responsibility adds value to our goal of building prosperity for all. It also positively impacts the communities that we live and operate in. To do so, we came up with an initiative that embodies our CSR spirit – CycleHouse Cares.
Partnered with House of Refuge Foundation
We partnered with House of Refuge Foundation, a local NGO that provides shelter and basic needs to abandoned, neglected, orphaned, or abused children.
For every bike sold, part of the proceeds will be donated to the institution, which will help fulfil the dreams of these children. Indeed, even the littlest things can make a big difference!
As part of our commitment, CycleHouse International will continue to look for ways to actively participate in community development.
Cyclehouse is pleased and honoured to be featured in popular Philippine TV shows, My Puhunan and Swak na Swak. These programs feature inspiring business success stories such as CycleHouse.
Cyclehouse was also featured in the book, Starting an Enterprise, Having an Innovative Mindset by Philippine marketing expert Josiah Go.
Cycle House owner Jeff Chua shares why he decided to open a motorcycle and bicycle shop | My Puhunan